What is the differences in a travel consultant, a travel agent and a tour operator?

This is a great question because there is sometimes overlap amongst the three which leads to confusion. To keep it quick though, a travel consultant is a local expert, meaning she only focuses on a specific part of the world, in some cases one country, in other cases (like mine) part of one country. This person usually lives (or has lived for an extended amount of time in) the place she consults on and has an intimate knowledge of the area.

A travel agent is similar in that she helps her clients put their trips together. A travel agent can specialize in a country but oftentimes hasn’t lived there and/or may not have traveled to all of the places her clients are going. A travel agent can search for and book flights and cruises that travel consultants can’t or choose not to book.

I often work with travel agents who want to ensure they are offering the best service to their clients. The travel agent will contact me and together we’ll put the Calabria/southern Italy section of their client’s vacation together.

A tour operator packages trip elements into travel packages that they either sell directly or through travel agents. Some travel consultants (like me) are registered as a tour operator for legal business purposes.

Blog Widget by LinkWithin

Posted in: Planning Services for Independent Travelers

Contributing Writer for:

DKTravel1Michelin